Lisbon Portela Airport (LIS)
Facilities and Services

(Lisbon, Portugal)

As Portugal's largest airport facility, Lisbon Portela Airport (LIS) has commendable facilities. With 14 million plus passengers passing through the airport each year, the airport's easy design makes finding your way around easy. Lisbon Portela Airport (LIS) is served by many major world and domestic airlines and is easy to get to by road.

There is a bank, bureaux de change, cash machines, a post office and convenient children's play areas as well as lost property and left luggage services at the airport. Cafés and restaurants provide food and refreshments, while a collection of quality shops help passengers pass the time.

Portela Airport Information Desks

Tel: +351 218 413 700
Lisbon Portela Airport has two information desks, one in Arrivals and one in Departures; both desks remain open throughout the day. There is also the Lisbon Tourism Desk in Arrivals, where staff can provide information on the city of Lisbon including accommodation options, transportation details and sightseeing information. Some useful numbers include:

Airport Main Switchboard - +351 21 841 3500
Airport Information Desk - +351 218 413 700
Lisbon Tourism Desk - +351 218 450 660
First Aid - +351 218 413 500
Immigration - +351 218 437 560/7
Left Luggage - +351 218 413 594
Lost and Found - +351 218 496 132
Portuguese Customs - +351 218 453 760
Post Office - +351 218 435 050
CIP Services - + 351 218 413 500
Meeting Rooms - +351 218 413 500

Shops, Duty-Free and Retail Outlets

Shops are in abundance at Lisbon Portela Airport and a duty-free store is available, offering non-EU travellers tax-free shopping on dutiable goods. Standard shops are mainly located in the Departures area and include an electronics and music store and other shops offering jewellery, clothing, accessories, mobile phones and other travel shopping.

Bars, Cafés and Restaurants

You will find a wide range of eateries at Lisbon Portela Airport (LIS) including snack bars, cafés, fast-food outlets and full service restaurants that cater for children. Like the shopping at Lisbon Portela Airport, most of the eateries can be found in the Departures Lounge.

Currency Exchange, Communications and Banking Facilities

Lisbon Portela Airport has a full service bank and money changers located in Arrivals and Departures; a post office is also located in Departures. Cash machines can be found in convenient locations on both floors of the terminal and public payphones are also widely available.

Business and Conference Facilities

A conference room with business facilities is available at Lisbon Portela Airport (LIS) for business travellers, and can be booked by calling: +351 21 841 3500. Business facilities can also be found in the Icaro, Apolo and Ulisses lounges. These lounges are located on the second floor of Arrivals and come with telephone, fax machine and Internet access, while several airlines also offer business-class lounges for their members.

Disabled Facilities

Excellent facilities are in place for disabled travellers, with ramps, lifts, adapted telephones and toilets located throughout Lisbon Portela Airport. Disabled travellers should notify their airline upon booking should they require assistance while at the airport.